These Terms of Service (the “Terms”) govern the access to and use of the conversational services (the “Services”) provided by Curately to any business or professional entity (the “Client”) that subscribes to a Curately subscription. The Services are operated by:
CURATELY, a French société par actions simplifiée (SAS), with registered office at 231 rue Saint-Honoré, 75001 Paris, France, registered with the Paris Trade and Companies Register under SIREN 106 302 532, intra-community VAT number FR 29 106 302 532, represented by Anastassia Kokot Baïdoukova, in her capacity as Présidente. Email: [email protected] — Website: www.mycurately.com (hereinafter “Curately”, “we”, “our” or “us”).
By subscribing to the Services, the Client expressly accepts these Terms in their entirety, together with the Privacy Policy and the Data Processing Agreement (DPA), which together form the contractual relationship between the Client and Curately (the “Agreement”). These Terms are intended exclusively for professional clients (B2B). Curately does not contract with consumers (B2C).
Services: the conversational strategy and messaging services operated by Curately on behalf of the Client — including strategy, implementation, piloting and continuous optimization of the Client’s conversational channels — on the WhatsApp channel and on any other channel that Curately operates for the Client from time to time.
Client: the legal entity (company, micro-entreprise, sole trader or other professional structure) that subscribes to the Services.
End-Customer: a natural person who interacts with the Client through a channel operated by Curately (typically a shopper messaging the brand).
Subscription: the recurring fixed monthly plan selected by the Client at the time of the Order.
Subscription Fees: the recurring fixed monthly fee paid by the Client, as displayed at the time of the Order.
Messaging Fees: variable fees billed in addition to the Subscription Fees, corresponding to the messages sent through the Meta/WhatsApp channel (see Section 4).
Order: the act of subscribing through the Curately checkout (Stripe), which constitutes the order form for the selected plan.
The Subscription is monthly, with no minimum commitment period. It begins on the date of the Order (the “Start Date”) and renews automatically on the first day of each calendar month, unless cancelled by the Client in accordance with Section 3.5.
The first invoice covers the period from the beginning of the subscription to the last day of the current calendar month, prorated based on the number of remaining days in that month.
Subsequent invoices are issued on the 1st of each month and cover: